Privacy Policy

At Serenity Dental Care, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

1. Information We Collect

We may collect personal information from you when you visit our site, register, make an appointment, or communicate with us. This information may include:

  • Name
  • Contact information (email address, phone number, etc.)
  • Demographic information (age, gender, etc.)
  • Medical history and insurance information (when applicable)

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing and maintaining our services
  • Processing appointments and transactions
  • Communicating with you, including sending appointment reminders
  • Personalising your experience on our website
  • Improving our website and services
  • Complying with legal obligations

3. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

  • Service providers who assist us in operating our website or providing services (e.g., payment processors, IT services)
  • Healthcare providers as necessary for your treatment
  • Legal authorities when required by law or to protect our rights

4. Data Security

We take reasonable measures to protect your personal information from unauthorised access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure. We strive to implement and maintain reasonable, commercially acceptable security procedures and practices appropriate to the nature of the information we store in order to protect it.

5. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request corrections to your personal information
  • Withdraw consent for processing your personal information (where applicable)
  • Request deletion of your personal information, subject to certain exceptions

To exercise these rights, please contact us using the information provided below.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of these websites. We encourage you to review the privacy policies of any third-party sites you visit.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Serenity Dental Care

39 Heron Street
Rugeley
WS15 2DZ

enquiries@serenitydentalcare.co.uk

01889 578225

By using our website, you consent to our Privacy Policy and agree to its terms. Thank you for trusting Serenity Dental Care with your dental health needs.